Accessories included - Headset Cover Warranty Warning leaflet
Application - Call center
Application - Internet
Application - Mobile
ARTIKEL1 - JABRA ENGAGE 40 INLINE LINK
ARTIKEL2 - STEREO USB-A UC
Audio controls - Answer/Mute calls
Audio controls - Volume control
Bluetooth features - Not applicable
Brand - Jabra
BrandPartCode - 4099-419-279
Cable length - 2.4 m
Category - Headphones & Headsets
Category 1 - Multimedia
Category 2 - Kopfhörer & Headsets
Category_1 - Audio
Category_2 - Headsets with microphone
Color - Black
Compatibility - Unified Communications
Connectors - 1 x USB 2.0
Control module - Inline Link
Description - Introducing ENGAGE 40 - The Sound of Satisfaction With our innovative Engage+ software, calls using Engage 40 are clearer and customers enjoy an overall better experience. With real-time call data available, interactions become more meaningful and effective. This headset is designed with you in mind (you're welcome). It's lightweight, yet durable. Comfortable, yet stylish. You can wear it all day long, almost without feeling it at all. With a smart microphone system that makes sound clearer than ever, it's the best headset for the best possible customer experience. ENGAGE+ Future-proof software A system that can analyse calls on the fly? Meet the future-proof headset for contact centres: Engage 40 with the innovative Engage+ software.Pop-ups show you feedback in real time so you can improve the quality of your customer conversations as they happen.Engage+ provides live guidance on factors affecting customer service during a call, including background noise, silence and obstructions. 1Introducing, coaching and retaining staff becomes exceptionally easy when relevant information is available at your fingertips, because it makes your job easier and more enjoyable. 1 Free software download required. Integrations available for selected platforms. Integration with leading platforms - See the full picture Leading monitoring providers have integrated our advanced call data from Jabra Engage into their solutions, and by providing a more detailed view of the customer experience, the solutions gain value. Jabra data reports on background noise, interference and agent silence during calls, allowing you to identify specific issues and take steps to improve them. By combining these solutions, you can access visual dashboards that provide insights into sound quality and call patterns to help improve agents' performance and customer experience on every call. Microphone quality - Double the microphone, double the satisfaction Sound quality can affect the success of a call. That's why we've equipped the Engage 40 with not one, but two microphones: one will help you eliminate ambient noise from conversations once and for all, and the other will provide a clear voice, enabling accurate speech-to-text conversion. In addition, thanks to the intuitive Engage+ software, our innovative microphone technology creates such perfect conditions that it can help to reduce the average call handling time. Comfort - The agent's comfort first An agent who is uncomfortable is a risk of awkward conversations, which is why we've designed the Engage 40 to be so comfortable that you hardly feel it. Weighing just 45g*, it's very lightweight, and has curved earcups for a comfortable fit. We have also included an innovative labyrinth-like pattern on the headset's earcups. It has been developed from user research and specifically designed to reduce pressure on the ear, helping you stay focused in total comfort. *Stereo and mono variants have different weights Durability - Designed for possible accidents Taking off carelessly at the end of a long day, moving from desk to desk, throwing into a bag the life of a headset in a contact centre can be difficult. That's why when working on the Engage 40, we tried to make it as robust as possible. We've tested everything from the boom arm to the impact resistance, and we're confident it's our most robust and durable headset yet. It's easy to make bold claims, but we're simply so confident that the Engage 40 will stand the test of time and even the careless treatment the headphones are subjected to, that we've added a three-year warranty to all headsets. Lightweight, very comfortable and durable this headset has everything you need. Sound quality - Easy listening Advanced speakers and innovative noise-isolating earcups that fit perfectly to the shape of your ear ensure that you'll never miss an important detail during a conversation again (including never being asked to speak louder or repeating the same information 47 times...). Thanks to the Engage 40's specially designed speakers, optimised to deliver clear sound, users have less to be frustrated about and conversations become more productive. In addition, BalancedVoice not only provides crystal-clear sound, but also automatically ensures that incoming calls are exceptionally clear another practical feature to help you stay calm during any conversation. Hearing Protection - Caring for your ears That's the philosophy behind the revolutionary professional-grade hearing protection built into Engage 40. With Jabra SafeTone 2.0, you can focus on your conversations with the confidence that your hearing is protected. We've equipped this headset with a host of groundbreaking hearing protection technologies: IntelliTone 2.0 keeps average sound exposure at a safe level PeakStop 105 dB prevents sudden spikes in sound intensity BalancedVoice processes incoming sound for clearer calls Speech Level Normalization keeps incoming calls at the preferred volume level Intelligent Acoustic Shock Protection proactively removes or reduces potentially harmful sounds Hearing protection is not just an accessory. It's an investment for life. BALANCEDVOICE - your new personal assistant Imagine a helper that helps you hear your customers more clearly and optimise the dynamics of every conversation, so you can enjoy greater balance over a long shift. Engage 40 uses a unique signal processing algorithm, BalancedVoice, to stop you constantly turning up the volume during calls and keep you ready to talk all day long. Relax, avoid call fatigue and focus on your customers with nothing else to worry about. However, it's normal for us to say that, which is why we asked users like you to test this unique technology. They unanimously found that voices with higher pitches were clearer and speech was easier to distinguish from ambient noise, while at the same time the tone of sound was more even, making everything sound more pleasant to the ears*. *Assessment of the sound perception improvement study, Jabra Nele-e, Fraunhofer IDMT, February May 2017. In-line control unit - Exemplary conversation With Engage 40, complete control is at your fingertips. You can answer calls, mute them and adjust the volume with a few simple touches. Handling calls has never been so easy. The adjustable buttons on the call handling module can be integrated with contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, gaining improved productivity. Switch between platform screens and control volume with programmable buttons for fast call handling. Better call quality with customers has never been easier to achieve. Collaborate with everyone - Friends of everyone Connecting with your customers is as easy as a walk in the park when you have the Engage 40. This headset works with all leading contact centre and Unified Communications (UC) platforms and provides integrated call handling for Amazon Connect, Genesys Cloud CX and NICE CXone users when used with the call handling module. 2When you choose the UC or Microoft Teams variant, you can enjoy seamless connections with customers around the world without undue stress. Stay close. Stay in control. Stay connected. The programmable buttons on the call handling module can be integrated with contact centre and Unified Communications (UC) platforms, allowing you to easily perform everyday tasks such as calling a supervisor for help with a few simple touches. Busy light - Talk to you later Say goodbye to costly distractions at work with an Engage 40 headset that clearly sets boundaries, telling others not to disturb you. A red light automatically activates during a call, signalling to everyone around you that it's not the best time to chat, so you can focus on your customer and, when the call is over, give your colleagues a clear indication of your availability.
Design - On-ear
dimension depth - 50 mm
dimension height - 245 mm
dimension weight - 245 g
dimension width - 175 mm
ean - 5706991026139
EAN - 5706991026139
EANCode - 5706991026139
EAN_code - 5706991026139
GRUPPE1 - Multimedia & Games
GRUPPE2 - Computer Headsets
GTIN - 0706487022510
GTIN - 706487022510
GTIN - 5706991026139
guarantee - 24
guarantee_type - normal
Headphones - Driver unit - 2 cm
Headphones - Ear coupling - Circumaural
Headphones - Headphone frequency - 50 - 20000 Hz
Headphones - Maximum input power - 30 mW
Headphones - Noise canceling - Yes
HERSTELLER - GN AUDIO
HSTNUMMER - 4099-419-279
LongDesc - Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.
LongProductName - Jabra Engage 40 - (Inline Link) USB-A UC Stereo
LongSummaryDescription - Jabra Engage 40 - (Inline Link) USB-A UC Stereo. Product type: Headset. Connectivity technology: Wired. Recommended usage: Office/Call center. Headphone frequency: 50 - 20000 Hz. Weight: 144 g. Product colour: Black
Manufacturer - Jabra
Manufacturer_code - 4099-419-279
Microphone - hoop
Microphone - MEMS (Micro-Electro-Mechanical System) microphone - Yes
Microphone - Microphone frequency - 100 - 14000 Hz
Microphone - Microphone sensitivity - -38 dB
Microphone - Microphone type - Boom
Microphone - Number of microphones - 2
MPN - 4099-419-279
name - Headphone Engage 40 (Inline Link) USB-A UC Stereo
Name - Jabra Engage 40 Inline Link, Stereo, USB-A, UC
Name - Jabra Engage 40, headset (black, Stereo, UC, USB-A, Inline Link)
Operational conditions - Operating temperature (T-T) - -10 - 55 °C
Operational conditions - Storage temperature (T-T) - -5 - 55 °C
Other features - Operating temperature -10°C to +55°C Storage temperature -5°C to +55°C
Other features - Digital Signal Processing (DSP) - Yes
Packaging content - Safety sheet - Yes
Packaging content - Warranty card - Yes
Packaging data - Package depth - 50 mm
Packaging data - Package height - 249 mm
Packaging data - Package width - 185 mm
Pass band (max) - 20000 Hz
Pass band (min) - 50 Hz
Performance - HD voice - Yes
Performance - Headset type - Binaural
Performance - Music playback - Yes
Performance - Operating keys - Volume +, Volume -
Performance - Product colour - Black
Performance - Product type - Headset
Performance - Recommended usage - Office/Call center
Performance - Wearing style - Head-band
Ports & interfaces - Bluetooth - No
Ports & interfaces - Connectivity technology - Wired
Ports & interfaces - USB connectivity - Yes
Ports & interfaces - USB connector - USB Type-A
producer - Jabra
ProductName - Jabra Engage 40 - (Inline Link) USB-A UC Stereo
Sensitivity - 38 dB
ShortSummaryDescription - Jabra Engage 40 - (Inline Link) USB-A UC Stereo, Wired, Office/Call center, 50 - 20000 Hz, 144 g, Headset, Black
Sound - Stereo
Stck_Kart - 18
Stck_Pal - 72
Storno - Y
Technology - Attenuation of ambient noise
Technology - Noise reduction
Title - Jabra Engage 40 - (Inline Link) USB-A UC Stereo
URL - https://www.jabra.com/en-gb/business/office-headsets/jabra-engage/jabra-engage-40#/#4099-419-279
vendpn - 4099-419-279
WarrantyInfo -
Weight - 0,25
Weight - 0.24
Weight - 144 g
Weight & dimensions - Depth - 167 mm
Weight & dimensions - Height - 54 mm
Weight & dimensions - Weight - 144 g
Weight & dimensions - Width - 167 mm
Wireless communication - No
